How to Open Account and Withdraw from BYDFi

How to Open an Account on BYDFi

Open an Account on BYDFi with Phone Number or Email

1. Go to BYDFi and click [Get Started] in the upper right corner.

2. Select [Email] or [Mobile] and enter your email address/phone number. Then click [Get code] to receive the verification code.

3. Put the code and password in the spaces. Agree to the terms and policy. Then click [Get Started].

Note: Password consisting of 6-16 letters, numbers and symbols. It can’t only be numbers or letters.

4. Congratulations, you have successfully registered on BYDFi.

Open an Account on BYDFi with Apple

Furthermore, you can sign up using Single Sign-On with your Apple account. If you wish to do that, please follow these steps:

1. Visit BYDFi and click [Get Started].
2. Select [Continue with Apple], a pop-up window will appear, and you will be prompted to sign in to BYDFi using your Apple account.

3. Enter your Apple ID and password. Then click on the arrow icon.
4. Complete the authentication process.

5. Choose to [Hide My Email], then click [Continue].

6. You will be referred back to the BYDFi’s website. Agree to the term and policy then click [Get Started].

7. After that, you will be automatically redirected to the BYDFi platform.

Open an Account on BYDFi with Google

Also, you have an option to register your account through Gmail and you can do that in just a few simple steps:

1. Head over to the BYDFi and click [Get Started].

2. Click on [Continue with Google].

3. A sign-in window will be opened, where you put in your Email or phone. Then click [Next].

4. Then enter the password for your Gmail account and click [Next]. Confirm that you’re signing in.

5. You will be referred back to the BYDFi’s website. Agree to the term and policy then click [Get Started].

6. After that, you will be automatically redirected to the BYDFi platform.

Open an Account on the BYDFi App

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1. Install BYDFi app on Google Play or App Store.

2. Click [Sign up/Log in].

3. Select a registration method, you can choose from Email, Mobile, Google account, or Apple ID.


Sign up with your Email/Mobile account:

4. Put in your Email/Mobile and password. Agree to the terms and policies, then click [Register].

5. Enter the code that has been sent to your email/mobile, then click [Register].
6. Congratulations! You have successfully created a BYDFi account.


Sign up with your Google account:

4. Select [Google] - [Continue]. 

5. You will be prompted to sign in to BYDFi using your Google account. Fill in your email/phone and password, then click [Next].
6. Click [Continue].
7. You will be referred back to BYDFi, click [Register] and you will be able to access your account.


Sign up with your Apple account:

4. Select [Apple]. You will be prompted to sign in to BYDFi using your Apple account. Tap [Continue].

5. You will be referred back to BYDFi, click [Register] and you will be able to access your account.

Frequently Asked Questions (FAQs)

What Should I Do If I Can’t Receive the SMS Verification Code?

If you are unable to receive the verification code, BYDFi recommends that you try the following methods:

1. First of all, please make sure your mobile number and country code are entered correctly.
2. If the signal is not good, we suggest you move to a location with a good signal to get the verification code. You can also turn on and off the flight mode, and then turn on the network again.
3. Confirm whether the storage space of the mobile phone is sufficient. If the storage space is full, the verification code may not be received. BYDFi recommends that you regularly clear the content of the SMS.
4. Please make sure that the mobile number is not in arrears or disabled.
5. Restart your phone.

How to Change Your Email Address/Mobile Number?

For your account’s safety, please make sure you have completed KYC before changing your email address/mobile number.

1. If you have completed KYC, click on your avatar - [Account and Security].
2. For users that have a bound mobile number, fund password, or Google authenticator already, please click the switch button. If you have not bound any of the above settings, for the security of your account, please do so first. 

Click on [Security Center] - [Fund Password]. Fill in the required information and click [Confirm].


3. Please read the instructions on the page and click [Code is not available] → [Email/Mobile Number is unavailable, apply for reset] - [Reset Confirm].

4. Enter the verification code as instructed, and bind a new email address/mobile number to your account.

Note: For your account’s safety, you will be barred from withdrawing for 24 hours after changing your email address/mobile number.

How to Withdraw from BYDFi

How to Sell Crypto through Cash conversion

Sell Crypto through Cash conversion on BYDFi (Web)

1. Log in to your BYDFi account and click [Buy Crypto].
2. Click [Sell]. Select the fiat currency and the amount you want to sell. Choose your preferred payment method then click [Search].
3. You will be redirected to the third-party website, in this example we will use Mercuryo. Click [Sell].

4. Fill in your card details and click [Continue].

5. Check the payment details and confirm your order. 

Sell Crypto through Cash conversion on BYDFi (App)

1. Log in to your BYDFi App and click [Add funds] - [Buy Crypto].

2. Tap [Sell]. Then select the crypto and the amount you want to sell and hit [Next]. Choose your preferred payment method and click [Use BTC Sell]. 

3. You will be redirected to the third-party website. Fill in your card details and confirm your order.

How to Withdraw Crypto from BYDFi

Withdraw Crypto on BYDFi (Web)

1. Log into your BYDFi account, click [Assets] - [Withdraw].

2. Select or search the crypto you would like to withdraw, enter [Address], [Amount], and [Fund Password], and click on [Withdraw] to complete the withdrawal process.

3. Verify with your email then click [Confirm].

Withdraw Crypto on BYDFi (App)

1. Open your BYDFi app, go to [Assets] - [Withdraw].

2. Select or search the crypto you would like to withdraw, enter [Address], [Amount], and [Fund Password], and click on [Confirm] to complete the withdrawal process.

3. Verify with your email then click [Confirm].

How to Sell Crypto on BYDFi P2P

BYDFi P2P is currently only available on the app. Please update to the latest version to access it.

1. Open BYDFi App, click [Add Funds] - [P2P transaction].

2. Select a tradable buyer, fill in the required digital assets by amount or quantity. Click [0FeesSellUSDT]

3. After the order is generated, wait for the buyer to complete the order and click [Release crypto].

Frequently Asked Questions (FAQs)

Why hasn’t my withdrawal arrived in the account?

Withdrawal is divided into three steps: withdrawal - block confirmation - crediting.

• If the withdrawal status is "Successful", it means that the transfer processing of BYDFi has been completed. You can copy the transaction ID (TXID) to the corresponding block browser to check the progress of the withdrawal.
• If the blockchain shows "not confirmed", please wait patiently until the blockchain is confirmed. If the blockchain is "confirmed", but the payment is delayed, please contact the receiving platform to assist you in the payment.

Common Reasons for Withdrawal Failure

Generally speaking, there are several reasons for the failure of withdrawal: 

1. Wrong address
2. No Tag or Memo filled in
3. Wrong Tag or Memo filled in
4. Network delay, etc.

Checking method: You can check the specific reasons on the withdrawal page , check whether the address copy is complete, whether the corresponding currency and the selected chain are correct, and whether there are special characters or space keys.

If the reason is not mentioned above, the withdrawal will be returned to the account after failure. If the withdrawal has not been processed for more than 1 hour, you can submit a request or contact our online customer service for handling.

Do I have to verify KYC?

In general, users who have not completed KYC can still withdraw coins, but the amount is different from those who have completed KYC. However, if the risk control is triggered, the withdrawal can only be made after completing KYC.

• Unverified Users: 1.5 BTC per day
• Verified Users: 6 BTC per day.

Where I can see Withdrawal History

Go to [Assets] - [Withdraw], slide the page to the bottom.