How to Withdraw from BYDFi

How to Sell Crypto through Cash conversion

Sell Crypto through Cash conversion on BYDFi (Web)

1. Log in to your BYDFi account and click [Buy Crypto].
2. Click [Sell]. Select the fiat currency and the amount you want to sell. Choose your preferred payment method then click [Search].
3. You will be redirected to the third-party website, in this example we will use Mercuryo. Click [Sell].

4. Fill in your card details and click [Continue].

5. Check the payment details and confirm your order. 

Sell Crypto through Cash conversion on BYDFi (App)

1. Log in to your BYDFi App and click [Add funds] - [Buy Crypto].

2. Tap [Sell]. Then select the crypto and the amount you want to sell and hit [Next]. Choose your preferred payment method and click [Use BTC Sell]. 

3. You will be redirected to the third-party website. Fill in your card details and confirm your order.

How to Withdraw Crypto from BYDFi

Withdraw Crypto on BYDFi (Web)

1. Log into your BYDFi account, click [Assets] - [Withdraw].

2. Select or search the crypto you would like to withdraw, enter [Address], [Amount], and [Fund Password], and click on [Withdraw] to complete the withdrawal process.

3. Verify with your email then click [Confirm].

Withdraw Crypto on BYDFi (App)

1. Open your BYDFi app, go to [Assets] - [Withdraw].

2. Select or search the crypto you would like to withdraw, enter [Address], [Amount], and [Fund Password], and click on [Confirm] to complete the withdrawal process.

3. Verify with your email then click [Confirm].

How to Sell Crypto on BYDFi P2P

BYDFi P2P is currently only available on the app. Please update to the latest version to access it.

1. Open BYDFi App, click [Add Funds] - [P2P transaction].

2. Select a tradable buyer, fill in the required digital assets by amount or quantity. Click [0FeesSellUSDT]

3. After the order is generated, wait for the buyer to complete the order and click [Release crypto].

Frequently Asked Questions (FAQs)

Why hasn’t my withdrawal arrived in the account?

Withdrawal is divided into three steps: withdrawal - block confirmation - crediting.

• If the withdrawal status is "Successful", it means that the transfer processing of BYDFi has been completed. You can copy the transaction ID (TXID) to the corresponding block browser to check the progress of the withdrawal.
• If the blockchain shows "not confirmed", please wait patiently until the blockchain is confirmed. If the blockchain is "confirmed", but the payment is delayed, please contact the receiving platform to assist you in the payment.

Common Reasons for Withdrawal Failure

Generally speaking, there are several reasons for the failure of withdrawal: 

1. Wrong address
2. No Tag or Memo filled in
3. Wrong Tag or Memo filled in
4. Network delay, etc.

Checking method: You can check the specific reasons on the withdrawal page , check whether the address copy is complete, whether the corresponding currency and the selected chain are correct, and whether there are special characters or space keys.

If the reason is not mentioned above, the withdrawal will be returned to the account after failure. If the withdrawal has not been processed for more than 1 hour, you can submit a request or contact our online customer service for handling.

Do I have to verify KYC?

In general, users who have not completed KYC can still withdraw coins, but the amount is different from those who have completed KYC. However, if the risk control is triggered, the withdrawal can only be made after completing KYC.

• Unverified Users: 1.5 BTC per day
• Verified Users: 6 BTC per day.

Where I can see Withdrawal History

Go to [Assets] - [Withdraw], slide the page to the bottom.