BYDFi Support

BYDFi Online Chat

One of the most convenient ways to contact BYDFi broker is using online chat with 24/7 support that allows you resolve any issue most fast as possible.

1. Click on the yellow HELP in the bottom right corner


2. Type in your question and the robot will automatically find the relevant answer for you


3. If you need help from our customer service, please click on "Get in Touch".


4. Click on "LIVE CHAT" and you will be assisted by a human.


5. click on "LIVE CHAT" and you will be assisted by a human.


6. Fill out the information and click on "Start Chat" at the bottom right corner


7. Enter your question in the dialog box and you will be served by a human customer service

Email

Another way to contact support by e-mail. So if you don’t need quick answer for your question just send an email to [email protected]. We strongly recommend to use your registration email. I mean email that you used for registration on BYDFi. This way BYDFi will be able to find your trading account by email that you used.

Another way to contact support via [email protected]

BYDFi Telegram Communities

BYDFi News Events - https://t.me/BYDFiNEWS

English - https://t.me/BYDFiEnglish

Vietnamese - https://t.me/BYDFiVietNamChat

Indonesian - https://t.me/BYDFiindonesia

Philippines -  https://t.me/BYDFiPhilippines

BYDFi Official Social Media

Youtube - https://www.youtube.com/c/BYDFiOfficial/

Facebook - https://www.facebook.com/BYDFiofficial

Twitter - https://twitter.com/BYDFiofficial